For your convenience PlanterCraft offers a delivery service – please see below for details.

Australian Shipping

  • All transactions are processed in Australian Dollars (AUD$)
  • If you are not home when delivery occurs a calling card will be left and your order will be made available for collection at the nearest depot.
  • If you choose not to have a signature on delivery and you have requested the item/s to be left unattended we will not be held responsible to any loss or theft that has occurred

 

Order Processing

  • Where possible we will dispatch orders the same day
  • If your order cannot be dispatched the same day it will be sent the following business day
  • If there is a delay in processing your order we will notify the customer via phone call or email with an updated despatch date

 

Shipping Times

  • Delivery times will vary depending on your location though you can expect to receive your goods within 2 to 10 working days from despatch date
  • Please note some remote locations may take longer than 10 working days
  • If you believe you have not received your order within reasonable time frame please inform us so that we may follow it up

 

International Shipping

We are only shipping to Australian customers and will not ship items internationally. We are sorry for any inconvenience this may cause though we encourage people to support their local businesses and country of residency.

Please feel free to call us on 08 9249 9078 or email sales@plantercraft.com.au for a delivery quotation or further help and advice - we'll be happy to help.